What is the return policy?

Most unopened items in new condition and returned within 90 days will receive a refund or exchange. Some items have a modified return policy noted on the receipt or packing slip. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Items purchased online or in-store may be returned to any store. Online purchases may be returned via a major parcel carrier. Click here to initiate a return.

How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

Promotions - Golf Ranch USA

Promotions

Richardson | Saturday, April 26th

An electrifying day of virtual golf at the range. 18 holes of head-to-head competition, with players battling it out in neighboring bays for bragging rights and epic prizes. Grab your tickets in the link below or at golfranchusa.com/classic.

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Annual Ranch Pass Offer

Get 5 FREE buckets with the purchase of an Annual Ranch Pass.

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Skins Tournament | Friday Nights

Every Friday night starting at 4:30pm, join Golf Ranch Richardson on the Par 3 course for its weekly Skins tournament - a competition where players compete for a prize, called the "skin", on each hole. $10 to enter. Win the hole, win cash. For more information, ask a team member on site!

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Weekly Ranch Showdown

Each week join Golf Ranch Richardson for the Ranch Showdown - where the man or woman on top of the Toptracer leaderboard lassos themself a sweet reward.

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Competition Tuesdays | Multiple Dates

Every Tuesday from 6 - 10pm join Golf Ranch Richardson for a 9-hole virtual golf tournament. Tackle a different course every week, and weekly winners take home a gift card. Men and women's categories. And the best part - it's free to enter!

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Ranch Pass

Subscribe and save with the Ranch Pass at Golf Ranch. For $20/month, enjoy discounts on buckets, Par 3 price cuts, and be the first to know about all upcoming programs at Golf Ranch. Ranch Pass available for purchase on site.

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